Refund and Returns Policy for Essential Nutrition

1. Introduction Welcome to Essential Nutrition.

We appreciate your trust in selecting us for your health and wellness needs. This document outlines our policy regarding refunds and returns for products purchased, ensuring that our practices align with Australian consumer laws and guarantee your satisfaction.

2. Product Refunds and Returns

2.1. Satisfaction Guarantee:

We stand behind the quality of our products and want you to be fully satisfied with your purchase. If you find that our products do not meet your expectations, you may be eligible for a refund or exchange under the following conditions: The product must be returned within 30 days from the purchase date. It should be in its original, unused condition, including all original packaging and tags. A valid proof of purchase, such as a receipt or order confirmation, must be provided.

2.2. How to Request a Refund or Exchange:

To initiate a refund or exchange, please contact our customer support team at 02 9091 0264. After we receive your request and confirm the product's eligibility, we will guide you through the return process.

2.3. Return Shipping Costs:

Customers are responsible for covering the shipping costs for returning products, unless the item is faulty or not as described upon receipt.

3. Exceptions and Exclusions

Certain products may not be eligible for returns if opened or used, due to health and hygiene reasons. Please check the product details before making a purchase or contact our customer service for guidance.

4. Contact Us

For any inquiries or further assistance with your refund or return, please do not hesitate to

contact us:

Essential Nutrition

5a/5b Jubilee Avenue Warriewood NSW 2102 Australia


Phone: 02 9091 0264

5. Policy Updates

Essential Nutrition reserves the right to modify this refund and returns policy at any time. We recommend reviewing this document periodically to stay informed of any updates.

Thank you for choosing Essential Nutrition. Your health and satisfaction are our top priorities.